The Cheese Art – Restomatic SaaS Restaurant Management System

Launched in 2023, The Cheese Art rapidly built a strong following in Islamabad for its indulgent burgers (Chicken Monster, Zinger Deluxe), loaded fries, pasta, crispy chicken, and signature Bihari rolls. By late 2024 the outlet was handling 250–400 orders daily, with significant home-delivery demand across F-11, F-10, D-12, E-11, G-10, and G-11.

However, growth exposed serious operational limitations:

• Manual billing and cash register bottlenecks during rush hours
• Spreadsheet-based inventory leading to frequent stock-outs of high-demand items (premium patties, cheeses, sauces)
• Order taking via phone/WhatsApp causing miscommunications and delays
• No centralized customer database or automated re-engagement strategy
• Missed revenue from online channels and repeat-customer incentives

In February 2025, after shortlisting several vendors, The Cheese Art selected BG Digit due to their local expertise in restaurant tech, proven SaaS delivery capability, and ability to deliver a fully branded, integrated solution within budget and timeline. The project kicked off in March 2025.

The Cheese Art – Restomatic SaaS Restaurant Management System

BG Digit followed a focused agile roadmap to deliver Restomatic:

• Discovery & Requirement Finalization (Mar 2025) On-site process mapping, peak-hour shadowing, menu & recipe analysis, delivery zone mapping.
• UI/UX & Branding (Apr 2025) CheeseArt-themed design system: warm orange-yellow palette, dripping-cheese icons, appetizing food photography integration. Prototypes created for POS touchscreen, kitchen display, customer app, and admin dashboard.
• Core Development (May–Sep 2025)
  • POS + Inventory Module React-based responsive POS interface, real-time sync with kitchen printers/KDS, barcode & weight-scale support, automated recipe BOM deduction, intelligent reorder suggestions, wastage logging.
  • Food Ordering App React Native cross-platform app with offline menu caching, live order status, in-app chat support, saved addresses, favorite items, and wallet top-up.
  • Marketing Automation Engine Customer 360° profile, RFM segmentation, automated drip campaigns, promo-code engine, push/SMS/WhatsApp triggers (order placed, delivered, birthday, win-back), abandoned cart recovery, review request automation.
  • Backend & Infrastructure Node.js + Express, MongoDB, Redis for caching, AWS (EC2, S3, RDS), WebSocket for real-time updates, secure JWT authentication, PCI-DSS compliant payment flows.
• Testing & Pilot (Oct 2025) Load testing (500 concurrent orders), security audit, two-week live pilot processing ~2,800 real orders.
• Go-Live & Training (Nov 2025) Official launch: November 2, 2025. Full staff training (front-of-house, kitchen, delivery, management), data migration from legacy records, and 90-day hyper-care support.

The Cheese Art – Restomatic SaaS Restaurant Management System

Measured 90–120 days post-launch:

• Order Processing Speed — Average ticket time dropped from 4.2 min to 1.8 min → 57% faster service
• Revenue Growth — Total monthly revenue +34%
  • Online orders (app + aggregators) increased from 22% to 48% of total sales
  • Average order value +19% due to upselling prompts and combo suggestions
• Inventory Efficiency — Food cost percentage reduced from 38% to 31%
  • Wastage down 41%, stock-outs of top 10 SKUs eliminated
  • Saved ≈ PKR 180,000–220,000 per month in ingredient costs
• Customer Retention & Engagement
  • Loyalty program enrollment reached 62% of customers
  • Repeat order rate within 30 days rose from 24% to 47%
  • Marketing automation delivered 4.1× ROI on SMS/email campaigns
• Operational Savings
  • Reduced manual data entry errors by 92%
  • Staffing overtime during peaks decreased by 28%
  • Eliminated third-party POS and basic ordering app subscriptions
• Brand Perception Google rating improved from 4.3 to 4.7 stars Instagram engagement rate +38%, followers +27% in first quarter

Restomatic has become the digital nervous system of The Cheese Art, enabling confident planning for a second outlet in 2026.

The Cheese Art – Restomatic SaaS Restaurant Management System

The Cheese Art, Islamabad’s go-to premium burger destination in F-11 Markaz, partnered with BG Digit to modernize its entire operations under one unified SaaS platform named Restomatic.

Restomatic is a cloud-native, mobile-first restaurant management solution designed specifically for high-volume quick-service restaurants. It combines:

• POS & Sales Engine — lightning-fast order processing, multi-payment support, table/kitchen display system (KDS), and real-time sales analytics
• Inventory Management — automated stock tracking, recipe costing, low-stock alerts, supplier purchase orders, and expiry/wastage control
• Customer-Facing Food Ordering App — branded iOS & Android app for online ordering, menu customization, real-time tracking, loyalty points, and in-app promotions
• Marketing & Automation Suite — AI-driven customer segmentation, personalized SMS/email/WhatsApp campaigns, abandoned cart recovery, loyalty rewards engine, and scheduled social promotions

Hosted on AWS with 99.9% uptime SLA, Restomatic features a clean, cheese-themed branded interface, integrates with JazzCash, EasyPaisa, Google Maps, and popular delivery aggregators, and scales effortlessly for multi-outlet expansion. Subscription starts at PKR 14,900/month with tiered plans based on order volume and features.